Khela Gor's Terms & Conditions — Complete Guide

By using the Khela Gor (khelagor.app) website or mobile app, you are considered to have fully read, understood, and agreed to these Terms & Conditions. This agreement constitutes a legally binding obligation between Khela Gor and the player.

These Terms & Conditions are governed by the laws of the People's Republic of Bangladesh, and all disputes shall fall under the jurisdiction of Bangladeshi courts. In the event of any discrepancy between translated versions, the Bengali version shall be considered definitive.

Khela Gor reserves the right to modify these terms and conditions, in part or in full, at any time. You will be notified of any changes via your registered email or a platform notification.

The following conditions must be met to open an account on Khela Gor:

• Applicants must be 18 years of age or older
• Must be a citizen or legal resident of Bangladesh
• All information provided at the time of registration must be truthful and accurate
• Each individual may operate only one account
• Opening an account under someone else's name or identity is strictly prohibited

After registration, you may be required to submit a copy of your National ID or passport for KYC (Know Your Customer) verification. Large withdrawals may be restricted until verification is complete.

Use a strong password to keep your account secure and never share it with anyone. If you forget your password, use the "Password Reset" option.

Khela Gor processes transactions in Bangladeshi Taka (BDT). Deposits can be made via the following methods:

All deposits must be made in BDT. Transactions in foreign currencies are not accepted. Any funds sent from or on behalf of a third party will be returned, and the associated account may be held pending investigation.

The following rules apply to all withdrawals of winnings on Khela Gor:

• KYC verification must be completed before making a withdrawal
• Minimum withdrawal amount: ৳500
• A maximum of ৳2,00,000 may be withdrawn in a single day
• Withdrawals can only be made using the same payment method used for the deposit
• Wagering requirements must be met before withdrawing any bonus winnings

Withdrawal requests are typically processed within 5 minutes to 24 hours. However, additional time may be required if KYC verification is pending or suspicious activity is under investigation.

Khela Gor regularly offers new bonuses and promotional deals. Each bonus carries its own terms and conditions that must be followed. General bonus rules include:

• The welcome bonus is available once only, on your first deposit
• After receiving a bonus, a wagering requirement of typically 30× to 45× must be fulfilled
• Certain game restrictions may apply when playing with bonus balance
• Bonus cash cannot be transferred to another account
• Withdrawing before the wagering requirements are met will result in the bonus being forfeited
• Every bonus has a set expiry date — any unused bonus will be forfeited once it expires

Khela Gor uses automated monitoring systems to prevent bonus abuse. If suspicious patterns are detected, Khela Gor reserves the right to cancel the bonus.

All game outcomes on Khela Gor are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. No person or system can influence these results.

• The RTP (Return to Player) rate for each game is publicly displayed
• In live games, the real-time dealer's decision is final
• Any active bets are settled automatically by the system in the event of a disconnection
• If incorrect results are displayed due to a technical error, Khela Gor reserves the right to correct them
• Any errors encountered during gameplay must be reported to support immediately

We strongly recommend reading the full rules of each game before you start playing. Khela Gor will not be held responsible for any losses resulting from placing bets without understanding the game rules.

The following activities are strictly prohibited on Khela Gor. If detected, the account will be terminated immediately:

• Using bots or automated software to play games
• Creating multiple accounts to exploit bonus offers
• Accessing or hacking another person's account
• Transactions involving money laundering or illegal funds
• Attempting to manipulate game servers or algorithms
• Colluding with other players to gain an unfair advantage in games
• Opening an account under a false identity or providing incorrect information during verification

Khela Gor may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a breach of the Terms & Conditions is found
• If KYC verification fails or false information is found
• If the account has been inactive for an extended period (12 months)
• At the player's own request (self-exclusion)
• By court order or government directive

Players wishing to close their account may email support@khelagor.app. You will have the opportunity to withdraw your balance before closure, however any bonus balance will be forfeited.

Khela Gor is an entertainment platform. Khela Gor is not liable for any financial losses arising from gameplay. Khela Gor accepts no responsibility for the following:

• Financial losses resulting from bets placed at the player's own discretion
• Missing a game due to internet connectivity issues
• Technical issues on the player's own device
• Delays caused by third-party payment gateways
• Incomplete bets placed during unexpected server downtime

That said, Khela Gor is always committed to delivering the best possible experience. 24/7 support is available whenever you run into an issue.

Khela Gor takes the protection of players' personal data seriously. To learn more about how your information is used, please read our Privacy Policy Read.

• Your personal information is never sold to third parties
• All data is secured with 256-bit SSL encryption
• Payment details are stored with bank-grade security
• KYC documents are used solely for verification purposes
• You may request the deletion of your data at any time

Khela Gor uses cookies to enhance your platform experience. By continuing to use the site, you are considered to have consented to our cookie policy.

In the event of a dispute between Khela Gor and a player, the following process must be followed:

1. Step One: Submit a complaint via support chat or at support@khelagor.app. You can typically expect a response within 24 hours.
2. Step Two: If you are not satisfied with the support team's resolution, your case will be escalated to a dedicated team. This process may take 3–5 business days.
3. Step Three: If both parties cannot reach an agreement, the matter will be resolved through arbitration or the courts in accordance with applicable laws in Bangladesh.

The balance of the account in question may be temporarily frozen during a dispute. A fair decision will be made once the investigation is complete.

Khela Gor reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Before changes take effect:

• A notification will be sent to the registered email address
• A notice will be displayed on the platform's homepage
• At least 7 days' notice will be given for major changes
• Continued use of the site after any changes have been made will be considered acceptance of the updated terms

If you do not agree to the updated terms, you may close your account and withdraw your remaining balance. Please contact support@khelagor.app in this case.

The latest version of these Terms & Conditions can always be found khelagor.app/terms-conditions available on this page. The previous version will no longer be in effect.